Kenya · India
Medical travel coordination
HealthPass helps Kenyan families coordinate treatment in India, from specialist review arrangements and hospital estimates to travel and follow-up.
Start with a review. Travel may not be needed.
In Kenya, in partnership with Ubuntu Online.
Before you go,
know your options.
Medical decisions stay with you
and your treating clinicians.
01 / The services
We help organise information and arrangements, so your family can consider the next step with more clarity.
Begin here
Discuss existing reports and possible next steps with a specialist. We help with the arrangements, subject to the clinician’s availability. The outcome may support care in Kenya.
Bring proposed treatment, inclusions and exclusions into one view. Know which questions still need a hospital’s answer.
If travel is appropriate, we help coordinate appointments, travel requirements and practical arrangements.
Organise discharge information and a follow-up handover for your treating clinician in Kenya.
02 / How it works
You choose whether to proceed at each stage. We organise practical details; qualified clinicians guide your medical care.
Read the planning checklistYour coordinator helps bring together:
Bring the family’s questions into one list for a clinical discussion.
Clarify which existing records the specialist would need and the agreed sharing process.
Bring together appointment details and the clinician’s written next steps.
Explore each stage. This guide does not collect or save patient information.
Showing Specialist review.03 / Costs & cover
Understand treatment, coordination and travel costs separately. Ask for written terms before committing.
Treatment payments go directly to the hospital.
04 / Your questions
The details matter when you are planning care for someone you love.
HealthPass helps Kenyan families coordinate the practical steps around treatment in India: specialist review arrangements, written hospital estimate comparisons, travel and follow-up handovers. We operate in Kenya in partnership with Ubuntu Online. We are not a hospital; medical decisions stay with your treating clinicians.
Start with a WhatsApp enquiry about the process or the help you need. A coordinator can discuss the next steps and confirm availability. Do not send medical reports or identity documents in your first message; ask for the consent and secure-sharing process first.
No. A specialist review may support care in Kenya or no travel at all. Your treating clinicians guide medical decisions; we help organise the information and practical arrangements.
Not necessarily. Further examination, changes in treatment or a longer stay can change costs. Ask the hospital to state the assumptions, exclusions, validity and process for revised estimates in writing.
Do not assume cover. Eligibility depends on your policy, procedure, exact facility and written approval. Only your insurer can confirm your benefits and authorise payment. Confirm directly with your insurer before committing to travel.
Ask for written coordination fees and any hospital referral arrangement before deciding. We explain applicable fees and relationships before you commit. Treatment payments go directly to the hospital; we do not hold your treatment money.
Use WhatsApp for your initial process enquiry. Please do not send medical records, passport copies or other sensitive documents in that first chat. Ask the coordinator to explain the consent and secure document-sharing process before sharing records.
A useful place to start
Start with the information, costs and decisions to check before travelling.
No personal information needed to use the checklist.
